FAQs

Q: WHEN WILL MY ITEM SHIP?

A: WYNTRY FAMILY COLLECTION SLEEPWEAR will ship within 2 days of ordering. Select your preferred shipping method or local Houston Pickup at Checkout.

Q: WHERE ARE YOU LOCATED?

6220 Westpark Drive, Suite 155, Houston, TX 77057

Hours: You will receive an email from contactus@wyntry.com to schedule your local pickup.

Q: WHAT IS YOUR REFUND AND EXCHANGE POLICY?

A: We want you to be happy with your purchase!Wearable items that are washed or worn are not eligible for a refund or exchange. Gift wrap cannot be returned, and is non-refundable.


Q: WHAT IS YOUR RETURN POLICY FOR WYNTRY COLLECTION PRODUCTS?

A: Gift wrap cannot be returned. And wearable items that have been washed or worn cannot be returned. Please contact us at info@blacksantahouston.com to discuss any concerns with your purchase.

Q: WHAT ARE YOUR SIZE GUIDELINES?

A: See here for all Size Charts.