Q: WHEN WILL MY ITEM SHIP?

A: WYNTRY FAMILY COLLECTION SLEEPWEAR will begin shipping on October 7, 2022.

WYNTRY Collection Gift Wrap and Pet Apparel will ship upon order placement.

Q: WHAT IS YOUR REFUND AND EXCHANGE POLICY?

A: We want you to be happy with your purchase! Wearable items that are washed or worn are not eligible for a refund or exchange. Gift wrap cannot be returned, and is non-refundable.

Q: WHAT IS YOUR RETURN POLICY FOR WYNTRY COLLECTION PRODUCTS?

A: Gift wrap cannot be returned. And wearable items that have been washed or worn cannot be returned. Please contact us at info@blacksantahouston.com to discuss any concerns with your purchase.

Q: WHAT ARE YOUR SIZE GUIDELINES?

A: See here for all Size Charts.