FAQs
Q: WHEN WILL MY ITEM SHIP?
A: WYNTRY FAMILY COLLECTION SLEEPWEAR will ship within 2 days of ordering. Select your preferred shipping method or local Houston Pickup at Checkout.
Q: WHERE ARE YOU LOCATED?
6220 Westpark Drive, Suite 155, Houston, TX 77057
Hours: You will receive an email from contactus@wyntry.com to schedule your local pickup.
Q: WHAT IS YOUR REFUND AND EXCHANGE POLICY?
A: We want you to be happy with your purchase!Wearable items that are washed or worn are not eligible for a refund or exchange. Gift wrap cannot be returned, and is non-refundable.
Q: WHAT IS YOUR RETURN POLICY FOR WYNTRY COLLECTION PRODUCTS?
A: Gift wrap cannot be returned. And wearable items that have been washed or worn cannot be returned. Please contact us at info@blacksantahouston.com to discuss any concerns with your purchase.
Q: WHAT ARE YOUR SIZE GUIDELINES?
A: See here for all Size Charts.

